open-source-silicon.dev

<@U079XM44FKK> Jacob said you have had a similar issue here...we're supposed to be sending from the toll free number, which I assume was the toll free user here...but that user has a different number. Which user can I use to send from the correct number here? <tel:+18553043962|+1 855-304-3962>

The user "Toll Free" has the toll-free number, but because this automation includes two wait times, other users are also working on the leads in the meantime. As a result, they assigned the lead to themselves, that's why message is sending from their numbers.

<@U04U40RJCLA> <@U07KWTRM41K> I've just made some changes and assigned the tollfree user right before sending the message but, this might cause issue for other users.

<@U079XM44FKK> Ok, will you test it to see how it plays out? I want to ensure no more problems pop up with this